Refund policy

Returns
Our return policy is in effect for 30 days.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

There are certain situations where only partial refunds are granted (if applicable):
- Any item not in its original condition, or is damaged
- Any item that is returned more than 30 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you if your refund is approved.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at adryanna@lolivefe.com and send your item to: LOLIVEFE LLC, 3385 Windsong Way, Maineville OH 45039, United States.

Shipping
To return your product, you should mail your product to: LOLIVEFE LLC, 3385 Windsong Way, Maineville OH 45039, United States.

You will be responsible for paying for your own shipping costs for returning your item unless it is damaged. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.